PRIVACY POLICY
ISSUED BY ASYMMETRIC GAMES LLC


Last Updated: October 2023



1. INTRODUCTION AND GENERAL TERMS

These terms apply to the use of games and other products developed by Asymmetric Games LLC ("Asymmetric" / "we" / "us"). We are a company registered in the state of California in the United States of America.

This privacy policy ("Privacy Policy") applies and has effect in respect of all games, related online services (including online network play connectivity and interactivity), and other software and products made available by us (together the "Game(s)"), as well as any other online features relating to the Games including any of our websites (http://asymmetric.net/ or https://www.kingdomofloathing.com/ for example — individually or collectively the "Website(s)") and email support. Together the Game(s), the Website(s) and email support are referred to as the "Online Services".

If you have any questions or comments about this Privacy Policy, you can contact us at support@asymmetric.net.

You have the right to object to the processing of your personal information, including where your personal information is being processed for direct marketing purposes. Further information on this right, and your other rights, is set out below. To make an objection you can email us at support@asymmetric.net.

Except where it may otherwise be expressly set out in the terms of use for our relevant Online Service, our Online Service is not directed at or marketed to users under the age of 13 and those aged under-13 should not use our Online Services.

We do not use our Online Services to knowingly solicit information from, or market or direct our Online Services to, those under the age of 13.


We are committed to protecting and respecting your privacy. This Privacy Policy explains the basis on which personal information we collect from you will be processed by us or on our behalf in accordance with applicable privacy laws, including the California Consumer Privacy Act for residents in the State of California.

Please read this Privacy Policy carefully as it contains important information about the following:
  • What information we may collect about you;
  • How we will use information we hold about you;
  • Whether we will disclose your details to anyone else; and
  • Your choices and rights regarding the personal information you have provided to us.
The Online Services may contain hyperlinks to services owned and operated by third parties. These third party services may have their own privacy policies and we recommend that you review them. They will govern the use of personal information that you submit or which is collected by cookies and other tracking technologies whilst using these services. We do not accept any responsibility or liability for the privacy practices of such third party services and your use of these is at your own risk.

We may make changes to this Privacy Policy in future, which will be posted on this page. You should check this page from time to time to ensure you are aware of any changes. Where appropriate we may notify you of changes through the Games.


2. INFORMATION WE MAY COLLECT ABOUT YOU

We collect and process the following information which may include your personal information, together being the "Submitted Information":

Information provided by you when using the Games
("Basic Information")
We will collect, or you may submit, the following information when you play our Games:
  • your username;
  • your email address;
  • your IP address;
  • any other information you choose to display in your player profile.
Information provided by you when contacting email support
("Contact Information")
We may ask you for, or you may submit, certain information to us whenever you register your account by creating a player profile on a game. This may include:
  • your name or username;
  • your email address;
  • your IP address;
  • any other information you include.
Information about you collected from third parties
("Third Party Log In Information")
When you access the Games via a third party social media provider such as Facebook, we may collect and store technical data relating to you in order to ensure the Games connect to the correct Facebook account.


3. WHY WE COLLECT INFORMATION ABOUT YOU

To provide our Games to you
We will use information about you (including Basic Information and Third Party Log In Information) for delivering our Games to you under the terms of use agreed between us. The processing of information in this way is necessary for us to record your activity and current status within a Game, and to ensure the Games deliver the features promised and function properly, so that you have the best experience when playing any one of our Games.

To help us improve the Online Services and fix any problems
We may process information about you (including Basic Information) so that we can understand your usage of our Online Services and improve our Online Services.

This processing is also necessary for us to pursue our legitimate interests of (i) ensuring that our Online Services function properly so that you and other users have the best experience when playing any of our Game(s) and using the other Online Services; (ii) improving the quality of our Online Services, and providing a better experience to our users; (iii) identifying and correcting any bugs in the Games and Online Services.

To respond to your enquiries and requests for support
We may process Contact Information so that we are able to properly respond to your enquiries and support requests through support@asymmetric.net in accordance with the terms of use agreed between us.

To prevent fraud and illegal activity
We may process your Submitted Information for our legitimate interests of ensuring that your use of our Online Services is lawful and in compliance with our agreement (being the terms of use agreed between us), to prevent disruption to our Online Service, to enforce our rights, to protect any individual or otherwise to ensure our compliance with our legal obligations.

Where we reasonably believe that you are or may be in breach of any applicable laws or our terms of use, we may use your personal information to inform relevant third parties such as your law enforcement agencies about the content.

To keep you up to date
Where you have consented, or where it is otherwise lawful for us to do so, we use your Submitted Information to send you emails in order to keep you informed about our news and products. You can withdraw your consent at any time by letting us know by email to: support@asymmetric.net.

Push notifications about our Game and similar notifications
Where you have consented or where it is otherwise lawful to do so, we may use your Submitted Information to send you 'push notifications' or in-service notifications (for example, on your device and in relation to the Game). The third party platform (i.e. your device provider such as Apple) is responsible for obtaining your consent to activities such as push notifications.


4. HOW WE SHARE YOUR PERSONAL INFORMATION

We will share your information with third parties only in the ways that are described in this Privacy Policy.

Group members, personnel, suppliers or subcontractors: We keep your information confidential, but may disclose it to any member of our group, our personnel, suppliers or subcontractors insofar as it is reasonably necessary for the purposes set out in this Privacy Policy. However, this is on the basis that they do not make independent use of the information, and have agreed to safeguard it.

Merger or acquisition: If we are involved in a merger, acquisition, or sale of all or a portion of its assets, you will be notified via, account message and/or a prominent notice on our website of any change in ownership or uses of this information, as well as any choices you may have regarding this information.

Required by law: In addition, we may disclose your information to the extent that we are required to do so by law (which may include to government bodies and law enforcement agencies); in connection with any legal proceedings or prospective legal proceedings; and in order to establish, exercise or defend our legal rights (including providing information to others for the purposes of fraud prevention).

Enforcement: We may also disclose your personal information to third parties (e.g. mobile network operators, gaming platform operators, game console manufacturers or networks) in order to enforce or apply the terms of agreements, to investigate potential breaches, or to protect the rights, property or safety of our customers, our business or others.


5. CONSUMER CONTROL AND OPT-OUT OPTIONS

If you do not wish to receive promotional or other marketing material from us then you can opt-out by contacting us via support@asymmetric.net and let us know that you no longer wish to receive promotional or other marketing material from us.

We do not sell our users' personal information.


6. YOUR RIGHTS IN RELATION TO YOUR PERSONAL INFORMATION

You can ask us to restrict, stop processing, request access, or to delete your personal information. To make a request, please let us know by sending an email to support@asymmetric.net and we shall consider your request and respond accordingly.


7. RETENTION

We do not retain data in a form that permits identification of the person(s) to whom it relates for any longer than is necessary.

To determine the appropriate retention period for personal information, we consider the amount, nature, and sensitivity of the personal information, the potential risk of harm from unauthorised use or disclosure of your personal information, the purposes for which we process your personal information and whether we can achieve those purposes through other means, and the applicable legal requirements.


8. CHILDREN

We do not use our Online Services to knowingly solicit information from or market to children under the age of 13. In the event that we learn that we have collected personal information from a child under 13 years of age we will delete that information as quickly as possible. If you believe that we might have any information from or about a child under 13 years of age please contact us at support@asymmetric.net.


9. SECURITY

We will take all reasonable technical and organisational precautions to prevent the loss misuse or alteration of your personal information. In particular, we will take precautions to protect against the accidental or unlawful destruction, loss or alteration, and unauthorized disclosure of or access to the personal information transmitted, stored or otherwise processed by us. Please be aware that, while we make the security of our Online Services and your personal information a high priority, no security system can prevent all security breaches.

Unfortunately, the transmission of information via the internet is not completely secure. We do our best to protect your personal information, but we cannot guarantee the security of your data transmitted through our Online Services; the sharing of your personal information with us and any transmission is at your own risk.


10. CALIFORNIA RESIDENT RIGHTS

Please see above for:
  • categories of personal information collected about you (see paragraph 2)
  • categories of sources from which the personal information was collected (see paragraph 2)
  • purposes for collecting and selling personal information (see paragraph 3)
  • categories of third parties with whom we share personal information (see paragraph 5)
You have the right to:
  • request access to your personal information;
  • request deletion of your personal information;
  • not be discriminated against for exercising any of your rights under the California Consumer Privacy Act of 2018 (CCPA).

11. CONTACT INFORMATION

If you have questions about this policy, or requests to exercise your rights, please contact us using the below details.

Company name:
Asymmetric Games LLC

Company email address:
support@asymmetric.net

Please direct questions or requests to Asymmetric at support@asymmetric.net. We will endeavour to respond to any query or questions within a reasonable amount of time (usually being within five (5) business days).